
Social Insurance Clerk
We serve as the vocational school partner within the dual training system for Social Insurance Clerks
At our school, apprentices from various branches of the social insurance system come together to complete their training in Hamburg. While the practical component is carried out with institutions representing statutory health, pension, accident, or miners’ insurance, our classroom instruction provides the opportunity to broaden their knowledge beyond their specific specialization. In exceptional cases, and upon request, our programs are also available to apprentices from the greater Hamburg region.
Through our modular course system, trainees enhance their understanding of the broader social insurance landscape, acquiring a comprehensive perspective of the system as a whole. Alongside technical content, we place strong emphasis on fundamental economic principles—both macroeconomic and business-related—as well as the legal framework of the social insurance sector. This includes essential elements of civil and administrative law. Furthermore, communication skills are actively developed, in both German and English, always in relation to the practical demands of a Social Insurance Clerk’s profession.
Our dedicated teaching team includes instructors who themselves trained as Social Insurance Clerks and are thus able to directly integrate real-world experience into their lessons.
Enrollment
Welcome to the program – your start at vocational schoo
The school year for future Social Insurance Clerks begins each January. This later start allows you to first familiarize yourself with procedures and responsibilities at your training company and to complete initial in-house training sessions.
Your first day at school
On your first day, regular classes do not yet begin. Instead, you will meet your new classmates and receive essential information about the school and the guidelines that will accompany your training.
Your welcome begins in the school’s assembly hall, where the school leadership will greet you. Afterwards, you will proceed with your class and homeroom teacher to your assigned classroom. There, you will be briefed on block schedules, lesson and break times, timetables, grading policies, regulations regarding absences, and codes of conduct (see: Our School section). This introductory day is designed to foster a positive and supportive learning environment and to familiarize you with all key procedures.
Finding Your Class
In the school’s entrance area, you’ll find electronic displays or noticeboards listing class assignments and room locations to help you quickly navigate to the right place.
curriculum content
The training of Social Insurance Clerks is based on the official Training Framework Plan and Curriculum Framework, both of which can be downloaded from our website.
These documents define the general and profession-specific content to be covered over the course of the three-year program. In total, the instruction amounts to approximately 1,440 hours.
Professional Subjects:
- Social Insurance Studies
- Economics
- Legal Studies
- Accounting
General Education Subjects:
- Social Studies
- Language and Communication
- Technical English
- Health and Physical Educatione.
class schedule
Vocational school instruction is organized in learning blocks. During the three-year training period, four teaching blocks are scheduled.
training year | number of blocks |
---|---|
1.st Year | 1 |
2.nd Year | 2 |
3.rd Year | 1 |
Learning materials
At present, only one textbook is required for instruction, which is provided free of charge by the school. However, many apprentices and companies opt to purchase their own copy. This allows learners to mark important sections, underline content, and add handwritten notes—actions not permitted in school-owned copies.
Please note: Borrowed school textbooks must be returned at the end of the training period in a reusable condition. Otherwise, the replacement cost will be charged.
Bildungsverlag EINS
Rechnungswesen für Sozialversicherungsfachangestellte 10. Auflage 2024
ISBN: 978-3-427-04429-1
For legal studies, it is recommended that apprentices acquire a paperback edition of the German Civil Code (Bürgerliches Gesetzbuch – BGB). This text is not provided by the school and must be purchased individually.
Beck-Verlag im dtv
Bürgerliches Gesetzbuch – aktuelle Fassung
ISBN: 978-3-406-67871-4
examinations
Midterm Examination
The midterm exam takes place in the middle of the second year of training. The exact date and location will be communicated to you by your training provider.
It covers Practical training content from the first year (based on the Training Framework Plan) and School curriculum content from the first academic year (based on the Curriculum Framework). Tested subjects include:
- Insurance and Financing
- Benefits
- Economics and Social Studies (WISO) – 60 minutes
The “Insurance and Financing” and “Benefits” sections refer to the company-based training content. The WISO portion is based on 75% content from the vocational subject Economics and 25% from Social Insurance Studies (Blocks 1 and 2). The midterm exam is written only. A detailed overview of the midterm examination procedures for your specialization is available on the website of the Federal Office for Social Security (BAS) in Bonn.
Final Examination
At the end of the training period, apprentices take both written and oral final examinations.Written Examination Subjects and Duration (according to § 14ff. of the Examination Regulations for Social Insurance Clerks)
:

The oral exam consists of a 30-minute customer consultation simulation, for which the candidate is granted a preparation time of no more than 15 minutes.
Further detailed information, including exam content and structure, is available on the website of the Federal Office for Social Security (BAS).
Early Final Examination
If the training period is shortened, the written portion of the final exam is administered in early December of the previous year. Since the final school block concludes around December 20th, it is not possible to fully cover the WISO curriculum before the exam date.
Registration
Registration for vocational school is handled by the training company.
Please ensure timely registration of your apprentices for vocational classes—ideally before the summer holidays—using our official registration form (downloadable from our website). The completed form should be submitted to the school office.
Absence Notification
Absence Policy – Social Insurance Program
For all students in the Social Insurance Department, absences due to illness must be excused through the training company. Please use our official absence form for this purpose.
Absence Form – Social Insurance
In case a short-term leave from class is necessary for other reasons, a request must be submitted in advance either by the training company or the apprentice directly to the school.

Felix Hoppe
Abteilungsleiter Berufsschule für Versicherungen und Arbeitsmarktdienstleistungen
If you would like to get to know us in person or require further information, we would be delighted to hear from you!
Berufliche Schule St. Pauli
Berufliche Schule für Banken, Versicherungen und Recht
mit Beruflichem Gymnasium – Fachrichtung Wirtschaft
Budapester Str. 58
20359 Hamburg
Tel.: 040 428973 – 0
Fax.: 040 428973 – 226