One Month in Vienna: My Internship Abroad at Aon Austria
Funded by Erasmus+: insights into international insurance programmes, an open and welcoming team, and a city with a charm all its own.
From 1 October 2026 to 30 October 2026, as part of my training as an insurance and financial investment clerk at Aon, I completed an internship abroad at Aon Austria in Vienna, funded by Erasmus+. I worked in the Multinational Clients team, which looks after international insurance programmes for clients operating across borders. In this short report, I describe how I experienced my time there, which tasks I carried out and what insights I gained.
How I Felt
I settled into Vienna quickly and found my time there very positive overall. The city won me over with its relaxed atmosphere, and I liked it very much. I was especially impressed by the beautiful buildings and architecture, which give Vienna a charm all its own and kept catching my eye as I made my way around the city. At the office, too, I was welcomed openly into the team from the start and was able to contribute quickly. I found the work in the Multinational Clients area very interesting, as it differed considerably from my previous assignments in Hamburg. I particularly valued the opportunity to gain insights into another location and to get to know new colleagues.
My Tasks
During my stay, I took on the following tasks, among others:
- Taking part in the Aon Austria Welcome Days, with insights into Aon Global and Aon Austria, the company structure, the mission statement, as well as key figures and goals
- Gaining insights into looking after incoming clients, typical challenges and the related workflows
- Training on claims for Multinational Clients
- Comparing insurance and captive models in order to derive a recommendation for action
- Creating a client presentation on Aon Austria
- Attending the AssCompact Trendtag 2026
- Collecting and evaluating the fees and commissions for 2025 and 2026 from the client managers and summarising them in an Excel overview, including identifying possible “white spots” in client coverage
What I Learned
On the professional side, I came to understand how international insurance programmes are structured and how Aon, as a broker, coordinates cooperation between countries, insurers and clients. Comparing insurance and captive models showed me how differently risks can be financed and managed. Evaluating fees and commissions also made me aware of how important transparent revenue and client data are for looking after and developing client relationships.
On the personal side, I was able to further strengthen my independence, my communication skills and my English in a professional setting. I also experienced how helpful it is to get to know the working methods and processes of another location and to work with colleagues from another country.
Conclusion
The internship abroad in Vienna was a valuable professional and personal experience for me. I am taking away many new impressions, contacts and skills in international insurance business, and I will bring these into the rest of my training at Aon in Hamburg. I would like to thank everyone who made this stay possible.
